IT Company in Boise
Picking an IT company is a long-term decision. You're handing someone the keys to your email, your files and your network. DataTap is a local team that takes that seriously: clear plans, straight answers, and people you can actually reach when something breaks.
Free network assessment · Boise area
What a good IT company in Boise should actually do for you
Most local businesses don't need a giant IT firm. They need a dependable group of people who know their setup, answer the phone, fix problems properly and tell them what's coming before it becomes expensive.
That's the job we've built DataTap around. We run the day-to-day technology, keep it secure, and sit down with leadership to plan what's next. You get one partner for the whole picture instead of a different vendor for every piece.
Our office is in Meridian, about 20 minutes from downtown Boise on I-84. Close enough to show up in person when hardware needs hands, and set up to fix most things remotely before you'd finish the drive.
How to choose an IT company in Boise
Every IT provider says they're proactive and responsive. The useful questions are more specific than that, and the answers tell you a lot about how the relationship will feel a year in.
Ask these in your first meeting with any Boise IT company, including us:
- Who will actually work on our account, and can we meet them?
- What security tools are included, and who watches the alerts at night?
- How are backups tested, and how often do you run a restore?
- What happens when a problem needs someone on-site?
- Will you document our network and hand it over if we ever leave?
- How do you plan hardware replacements and budget ahead with us?
What working with DataTap looks like
Day to day, you mostly don't notice us. Computers get patched, security tools run, backups complete and alerts get handled. When your team needs help, they reach a person who knows your environment instead of a script.
Every month or quarter, depending on your size, we review what happened and what's coming: aging hardware, license renewals, security gaps, projects you're considering. You get a plan and a budget instead of surprises.
We also handle the vendors. Internet providers, phone carriers, software support lines and copier companies all go through us, so your office manager stops spending afternoons on hold.
Everything we learn about your environment gets written down: devices, accounts, passwords in a secure vault, vendors, warranty dates and how things connect. That documentation belongs to you. If you ever decide to leave, it goes with you, which is exactly how it should work with any IT company.
A local Boise-area team you'll know by name
Clients tend to mention our people by name in reviews, and that's the point. Jace Turner leads the company and stays involved with clients. Heather and Jack work directly with businesses day to day. You won't be routed through a call center in another state.
Because we're local, we know the area: the office parks along Eagle Road, the older downtown buildings with tricky wiring, the shops and yards in Nampa and Caldwell where Wi-Fi has to reach a lot further than a conference room.
We also support companies across the US remotely, so if you open a second office outside Idaho, the same team and the same standards follow you.
Onboarding with our Boise IT company, step by step
Switching IT providers worries people more than it should. A careful onboarding keeps it quiet. Here's the order we work in:
- Discovery: we walk your office, meet key people and inventory every computer, server, network device and cloud account.
- Credentials and handoff: we collect admin access, coordinate with your previous provider if there is one, and secure anything that was shared too widely.
- Security baseline: Huntress EDR and ITDR, Perception Point email security, MFA and managed backups go in first.
- Cleanup: we fix the quick wins, like missing patches, stale accounts and unprotected devices.
- Documentation: your network, accounts and vendors get written down in one place.
- Planning: we deliver a prioritized list of what to fix, replace or improve, with rough budgets.
Signs it's time to change IT companies
Plenty of businesses stay with an IT provider long after it stopped working for them, mostly because switching sounds like a hassle. These are the patterns we hear about most often when someone calls us for the first time:
- You only hear from your provider when you call them, and calls go to voicemail
- Nobody can tell you exactly what's on your network or who has admin access
- Backups exist on paper, but nobody remembers the last time a restore was tested
- The same problems come back every few weeks instead of getting fixed for good
- Hardware dies without warning because nobody was tracking its age
- Invoices are hard to understand and projects keep growing past the quote
- Security questions from your insurer or a client leave you guessing
The kinds of businesses we work with
Our clients include medical and dental offices, financial and wealth management firms, law offices, contractors and construction companies, manufacturers, farms and ag businesses, nonprofits and public agencies. The technology varies a lot between them, but the needs are similar: keep people productive, keep data safe and keep costs predictable.
Industries with compliance requirements get extra attention. We help healthcare practices think through HIPAA safeguards, financial firms prepare for regulator and insurer questions, and public agencies work toward requirements like CJIS. We don't sell compliance as a checkbox; we help you build the controls that make the paperwork true.
More than help desk tickets
An IT company should make technology decisions easier, not just close tickets. We help Boise businesses with phone systems, mobile device management, Microsoft 365 and Google Workspace, and AI tools their teams can use safely.
When off-the-shelf software doesn't fit, our FormaStack side builds custom AI-powered applications around your data and processes. Most clients start with managed IT and add the rest as it makes sense.
What you get from DataTap as your IT company
- A named local team that knows your business
- Monitoring and patching for every computer and server
- Huntress EDR and ITDR with 24/7 SOC alerting
- Perception Point email security
- Cloud-to-cloud, local and encrypted backups, managed for you
- Vendor management for ISPs, carriers and software
- On-site visits from technicians based near Boise
- Regular planning and budgeting reviews
What our clients say.
Jace is great to work with! Have been doing business w him and his team for many years and will continue to do so!
I enjoy working with the folks at DataTap. I have found them to be very professional and their response time is timely. It is nice to be able to speak to a person when I have questions.
Fantastic company, very knowledgeable and fix issues quickly and professionally. Whether its a simple problem or complex project they make everything run smoothly. They genuinely care about keeping our systems reliable, Highly recommend.
DataTap IT is fantastic
Before DataTap, every day felt like an IT nightmare. Jace and Heather upgraded our servers, replaced outdated Wi-Fi gear, and even suggested new tools we never would have considered. Now our tech just works, and that’s priceless.
Jace has helped our family farm several times with our tech related issues. He recently helped us upgrade our computer equipment and it was such a smooth process. It was so nice knowing he had everything handled. He is always quick to answer our questions which we greatly appreciate. Thank you Data Tap for taking the stress out of the tech side of things so we can focus on running our business well.
Data Tap helps me on a regular basis with network trouble shooting, hardware upgrades and software issues. They do a great job for me and my business.
Easy to work with and knowledgeable at what they do! Would recommend to a friend.
Jace is great to work with! Have been doing business w him and his team for many years and will continue to do so!
I enjoy working with the folks at DataTap. I have found them to be very professional and their response time is timely. It is nice to be able to speak to a person when I have questions.
Fantastic company, very knowledgeable and fix issues quickly and professionally. Whether its a simple problem or complex project they make everything run smoothly. They genuinely care about keeping our systems reliable, Highly recommend.
DataTap IT is fantastic
Before DataTap, every day felt like an IT nightmare. Jace and Heather upgraded our servers, replaced outdated Wi-Fi gear, and even suggested new tools we never would have considered. Now our tech just works, and that’s priceless.
Jace has helped our family farm several times with our tech related issues. He recently helped us upgrade our computer equipment and it was such a smooth process. It was so nice knowing he had everything handled. He is always quick to answer our questions which we greatly appreciate. Thank you Data Tap for taking the stress out of the tech side of things so we can focus on running our business well.
Data Tap helps me on a regular basis with network trouble shooting, hardware upgrades and software issues. They do a great job for me and my business.
Easy to work with and knowledgeable at what they do! Would recommend to a friend.
Jace really helped us get our IT situation secure and handled in less than a day! We were thrilled with the results!
Our nonprofit has been through 3 other IT companies over the last 5 years that have been terrible and actually caused significant issues each time. We must make sure that our donors information is safe and our computers and software run as intended with no issues. DataTap came in and saved our day! They are very affordable and have the quickest response time we have experienced. Jace and his team go above and beyond to explain things to our team, train us when we are lost, and appreciate us as customers. We are FINALLY running more issue free than we have in years. We are grateful!
We cannot say enough good things about The Data Tap. Jace Turner has been an absolute lifesaver for our team! He’s always on top of things, easy to get a hold of, and he actually takes the time to make sure everything is working the way it should. Jack Laurten has also stepped in and been a huge help along the way. Honestly, it’s just a great company. You can tell they care about their clients, and that goes a long way. We’re really grateful for everything they’ve done for us and would recommend them to anyone without hesitation!
Heather has been our go-to at DataTap for over a year. She’s approachable, explains things in plain English, and always finds the best solution. It’s nice having a local IT partner here in the Treasure Valley who actually listens.
Jace and his team are wonderful to work with. They are very prompt and efficient when we have an issue and can walk you through the processes of technology to avoid issues in the future as well via phone or in person. They also answer all the questions I have thoroughly since I am curious to know how everything works!
DataTap has been our best investment when looking for IT service and more. From IT, to security video to equipment, they have you covered. Jace and his team are great to work with and prompt when a problem arises.
Hands down the most professional and trustworthy tech service I've used for business! Currently using them and I'm very happy with the quality of service.
Jace is very professional, hard working and will answer all of your questions. He is an essential part of any small business.
Jace really helped us get our IT situation secure and handled in less than a day! We were thrilled with the results!
Our nonprofit has been through 3 other IT companies over the last 5 years that have been terrible and actually caused significant issues each time. We must make sure that our donors information is safe and our computers and software run as intended with no issues. DataTap came in and saved our day! They are very affordable and have the quickest response time we have experienced. Jace and his team go above and beyond to explain things to our team, train us when we are lost, and appreciate us as customers. We are FINALLY running more issue free than we have in years. We are grateful!
We cannot say enough good things about The Data Tap. Jace Turner has been an absolute lifesaver for our team! He’s always on top of things, easy to get a hold of, and he actually takes the time to make sure everything is working the way it should. Jack Laurten has also stepped in and been a huge help along the way. Honestly, it’s just a great company. You can tell they care about their clients, and that goes a long way. We’re really grateful for everything they’ve done for us and would recommend them to anyone without hesitation!
Heather has been our go-to at DataTap for over a year. She’s approachable, explains things in plain English, and always finds the best solution. It’s nice having a local IT partner here in the Treasure Valley who actually listens.
Jace and his team are wonderful to work with. They are very prompt and efficient when we have an issue and can walk you through the processes of technology to avoid issues in the future as well via phone or in person. They also answer all the questions I have thoroughly since I am curious to know how everything works!
DataTap has been our best investment when looking for IT service and more. From IT, to security video to equipment, they have you covered. Jace and his team are great to work with and prompt when a problem arises.
Hands down the most professional and trustworthy tech service I've used for business! Currently using them and I'm very happy with the quality of service.
Jace is very professional, hard working and will answer all of your questions. He is an essential part of any small business.
Built on platforms we trust
A short drive from downtown Boise.
Our office sits off I-84 at Ten Mile in Meridian. Remote help covers most issues; when something needs hands on the hardware, a local technician comes to you.
Meridian, ID 83642
On-call tech available 24/7
- Downtown Boise
- Garden City
- Boise Bench
- Southeast Boise
- Northwest Boise
- Boise Airport area
IT Company in Boise: FAQ
Is DataTap based in Boise?
Our office is at 2775 W Navigator Dr STE 115 in Meridian, about 20 minutes from downtown Boise via I-84. We work with Boise businesses every day, both remotely and on-site, and we're close enough to come to you when hardware needs attention.
How big does my business need to be to work with you?
There's no strict minimum. We work best with small and mid-sized businesses that rely on their technology and want it handled properly. If you have a handful of computers and real data to protect, a conversation is worth having.
We already have an IT provider. How hard is it to switch?
Usually less painful than people expect. We plan the handoff, collect credentials, document everything we find and put security tools in place first. Your team keeps working while we do it, and we coordinate directly with the outgoing provider when they're cooperative.
Do you replace our internal IT person?
Not necessarily. Some clients use us as their whole IT department. Others have someone in-house and use DataTap for security tools, after-hours alerting, projects or a second set of hands. We'll fit around whatever setup works for your business.
Can you support offices outside Idaho?
Yes. We serve businesses across the US remotely, and we standardize systems so every location runs on the same secure, documented setup. Your Boise office and a remote branch get the same tools and the same team.
How is managed IT priced?
Managed IT is a predictable monthly fee based mainly on the number of users and devices we support, so you can budget for it. Projects like new hardware, office moves or migrations are quoted separately and agreed before work starts. We'll give you a clear proposal after an assessment, not a vague estimate.
What's the first step?
Book a free network assessment or call (208) 906-1230. We'll review your current setup, talk through what's working and what isn't, and give you a clear picture of what we'd change. No obligation.
Start with a free network assessment.
We walk your office, review your network and security, and hand you a clear report with what to fix first. No obligation.
Meridian, ID 83642